Answer: Clients can contact us in two ways:
1. Email us at help@wichealth.org
OR
2. Submit a comment/request through the “Contact Us” page located in the upper right-hand corner of the homepage.
Answer: If a client is receiving this message, it most likely means they have already created an account. Instruct the client to retrieve their user name and password by clicking on “Forgot your username or password?” on the login page and following the instructions. If they are still having difficulties, direct them to email us at help@wichealth.org for further assistance.
Answer: 1. Instruct the clients to attempt to retrieve their login information using the “forgot username and password” link located on the login page. 2. If they are still unable to retrieve their information, instruct them to email us at help@wichealth.org. All emails are answered within 24 hours.
Answer: Instruct the client to email us at help@wichealth.org. All emails are answered within 24 hours.
Answer: A demo account has been created for each state. Email Stephanie Pichan at stephanie.pichan@wmich.edu for the login information.
Answer: If your question involves retrieving client user name and passwords, email help@wichealth.org. Any other questions, comments, or concerns, email Stephanie Pichan at stephanie.pichan@wmich.edu.
Answer: Email the WIC agency information and email address to stephanie.pichan@wmich.edu
Answer: Email stephanie.pichan@wmich.edu for a login. Only 1 account will be created per agency. Indicate what email address should be used for the account.
Answer: Our partner states include, Alaska, California, Hawaii, Illinois, Indiana, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oklahoma, Utah, Washington, Wisconsin and Truman Medical Center (Missouri).
Answer: Past evaluations have shown that over 80% of WIC clients have easy access to a
computer. If the client does not have access to a computer at home, suggest
using a computer from work, a friend or parent's home and at the public
library. Clinics can also provide a computer on site for clients to use for
wichealth.org.